Privacy Policy

Last Updated: October 2025

 

1. Introduction

FuziHouse (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with California law (including the CCPA/CPRA), U.S. law, and, where applicable, the GDPR for users in the EEA/UK.

 

2. Information We Collect

  • Identifiers & Contact Info: name, email, phone, billing/shipping addresses.

  • Order & Payment Data: purchased items, order history, method of payment (processed by PCI-compliant processors; we don’t store full card numbers).

  • Device/Technical Data: IP address, browser, device type, cookies, analytics identifiers.

  • Usage Data: pages viewed, referring/exit pages, time stamps, interactions.

  • Communications: messages and support requests sent to contact@fuzihouse.com.

 

3. How We Use Data

  • Fulfill and deliver orders; provide customer support.

  • Process payments and prevent fraud.

  • Operate, maintain, and improve the Site and services.

  • Send transactional emails (order/shipping updates) and, with consent or as permitted by law, marketing communications (you can opt out at any time).

  • Comply with legal obligations and enforce our Terms.

 

4. Cookies & Tracking

We use cookies and similar technologies for core functionality, preferences, analytics, and performance. You can manage cookies via your browser settings; some features may not function without cookies.

 

5. Sharing & Disclosures

We share data with service providers (e.g., Shopify platform, payment gateways, fulfillment/shipping partners, analytics tools) under contracts restricting use to service provision. We may also share to comply with law, protect rights, or in connection with a business transfer.

 

6. International Transfers

Your information may be processed outside your country, including in the U.S. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses for EEA/UK transfers).

 

7. Data Retention

We retain personal data only as long as necessary for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements.

 

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure.

 

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data; to data portability; and to object to certain processing (including direct marketing). Requests: contact@fuzihouse.com.

CCPA/CPRA (California)

California residents may request: (i) disclosure/access to categories and specific pieces of personal information collected; (ii) deletion; (iii) correction; (iv) to opt out of “sale” or “sharing” of personal information (as defined by law); and (v) information about our data practices. We do not sell personal information in the traditional sense. To exercise rights or appeal a decision, email contact@fuzihouse.com.

GDPR (EEA/UK)

Where GDPR applies, processing is based on: performance of a contract; legitimate interests; legal obligation; consent (for certain marketing/cookies). You may lodge a complaint with your local supervisory authority.

 

10. Children’s Privacy

Our services are not directed to children under 13 (or under 16 where GDPR applies). We do not knowingly collect data from children. If you believe a child provided data to us, contact contact@fuzihouse.com. 11. Marketing Preferences

You can opt out of marketing emails at any time via the unsubscribe link or by emailing contact@fuzihouse.com. Transactional messages will still be sent.

 

12. Do Not Track

Our Site does not currently respond to “Do Not Track” signals, due to lack of uniform standards.

 

13. Changes to This Policy

We may update this Policy periodically. Changes will be posted with a new “Last Updated” date. Material changes may be notified via email or site notice.

 

14. Contact

Questions or requests regarding privacy: contact@fuzihouse.com.